Terms of service

Terms of Service

Welcome to YeeFoods. These Terms of Service ("Terms") govern your access to and use of the YeeFoods website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services.

1. About YeeFoods

YeeFoods is a premium food brand specializing in authentic Chinese mushroom chili sauces and specialty condiments inspired by the Qinling and Bashan mountain region of China.

Our company:

Operates a modern 3,600㎡ standardized sauce production facility
Follows a vertically integrated supply chain from mushroom cultivation to finished sauce production
Sources premium shiitake mushrooms from company-operated cultivation bases in the southern Qinling Mountains
Combines traditional fermented sauce craftsmanship with modern food safety standards
Serves both domestic and international markets

2. Eligibility

By using this website, you represent that:

You are at least the age of majority in your jurisdiction;
You have the legal capacity to enter into these Terms;
If purchasing on behalf of another person, you are authorized to do so.

3. Account Information

If you create an account or place an order, you agree to:

Provide accurate and complete information;
Keep your information current;
Maintain the confidentiality of your login credentials.

You are responsible for all activities occurring under your account.

4. Products

YeeFoods offers shelf-stable specialty food products, including mushroom chili sauces and related condiments.

While we strive to provide accurate product information:

Product images are for illustration purposes only;
Colors, textures, and packaging may vary slightly;
Ingredients, nutrition facts, and packaging may change without prior notice to comply with manufacturing improvements or regulatory requirements.

Customers are responsible for reviewing ingredient lists before purchasing.

5. Food Safety & Allergies

Our products are manufactured in facilities that may process ingredients including soybeans, wheat, sesame, peanuts, tree nuts, and other common allergens.

Although strict quality control procedures are followed, we cannot guarantee that products are completely free from allergen cross-contact.

Customers with food allergies should carefully review product labels before consumption.

6. Orders

Placing an order constitutes an offer to purchase.

We reserve the right to:

Accept or reject any order;
Limit purchase quantities;
Cancel orders due to pricing errors, inventory shortages, suspected fraud, or other legitimate business reasons.

An order is considered accepted only after payment has been successfully processed and an order confirmation email has been sent.

7. Pricing & Payment

Unless otherwise stated:

All prices are listed in U.S. Dollars (USD);
Taxes, shipping fees, customs duties, or import charges are not included;
Customers authorize YeeFoods to charge the selected payment method for the total purchase amount.

Prices may change without prior notice.

8. Shipping & Delivery

Shipping estimates are provided for convenience only.

Actual delivery times may vary due to:

Shipping carriers;
Customs inspections;
Weather conditions;
Public holidays;
Other circumstances beyond our control.

Please refer to our Shipping Policy for detailed shipping information.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy for information regarding:

Eligible return conditions;
Return procedures;
Refund processing times.

Because our products are food items, certain opened or perishable products may not be eligible for return unless required by applicable law.

10. Intellectual Property

All content available on this website—including but not limited to:

Logos
Product photographs
Brand names
Recipes
Graphics
Product descriptions
Website design

is owned by YeeFoods or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

11. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for:

Third-party content;
External websites;
Third-party transactions;
Privacy practices of external services.

Accessing third-party services is at your own risk.

12. Acceptable Use

You agree not to use our Services:

For unlawful purposes;
To violate any applicable laws or regulations;
To infringe intellectual property rights;
To interfere with website security;
To upload malware, viruses, or malicious software;
To transmit spam or unauthorized advertising.

Violation of these Terms may result in suspension or termination of access.

13. Disclaimer of Warranties

Our Services and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, YeeFoods disclaims all warranties, including:

Merchantability;
Fitness for a particular purpose;
Non-infringement.

We do not guarantee that:

The website will always be uninterrupted or error-free;
Products will meet every customer's personal taste preferences.

14. Limitation of Liability

To the fullest extent permitted by applicable law, YeeFoods shall not be liable for:

Indirect damages;
Incidental damages;
Consequential damages;
Loss of profits;
Loss of data;
Business interruption.

Our total liability shall not exceed the purchase price paid for the applicable product giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless YeeFoods and its affiliates, officers, employees, and partners from any claims, damages, liabilities, or expenses arising out of:

Your use of the Services;
Your violation of these Terms;
Your violation of any applicable law or third-party rights.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised Effective Date.

Continued use of the Services constitutes acceptance of the updated Terms.

17. Contact Us

If you have questions regarding these Terms, please contact us:

YeeFoods

Email: support@yeefoods.com

Customer Support Response Time: Within 1–2 business days

18.Product Taste Disclaimer

Because our sauces are made with natural agricultural ingredients, slight variations in color, texture, mushroom size, oil separation, or spice level may occur between batches. These natural variations do not affect product safety or quality.